Guarantee

Thank you for your patronage!
I want you to be thoroughly pleased with your order
and I hope to serve you in the future.

Money Back Guarantee: If you are not completely happy with the piece that you have bought, I offer a money back guarantee. Email me at Contact that you are sending the work back and when I receive the art, I will refund your purchase price less shipping costs. It must be shipped in good condition within 10 days after you have received it.

Quality: Be assured that I use the finest quality art materials. The intent is to create art that will last for generations.

Authenticity: All of the paintings, drawings, and portraits are shipped with a Certificate of Authenticity. This certificate is signed and dated by the artist.

Accuracy: I have taken care to accurately describe and depict the art work presented, but there are limitations in the technology. All monitors are slightly different in color calibration, so the color may vary on each screen. Also, resolution is much lower than the actual art and it is light projected rather than light reflected. The art always looks much better when viewed directly.

Availability: Since most of these items are one of a kind, the purchase of art work is subject to availability. If a piece is ordered that has been sold online moments before, then your money will be refunded of course.

Questions: Please email me at Contact if there are any questions about commissioned portraits, the art for sale, shipping, or anything else.

Copyright: The artist reserves all rights. You may purchase and own the physical object of art but you have not purchased the right to copy or reproduce it. The artist always retains the copyright to their work by law. If you would like to purchase limited rights, please email and let the artist know the purpose you have in mind.

International Sales: If you live outside the USA, please email first before your purchase so I can quote shipping outside the United States and any applicable governmental taxes, fees, duties, or other charges.

Shipping: All art work is shipped USPS Priority Mail with insurance included. I will email the approximate time of arrival. Finished art work will be shipped within two days. Portraits will be shipped within two days after they are approved. Shipping and Handling charges are as follows:

Payment: I accept (in US Currency only) PayPal if ordered online. You may also print the order form for either the finished art work or the commissioned portraits and send it through the mail with a money order, cashiers check or personal check. For personal checks, please allow 7 business days for the check to clear. For international orders, please email me first, since there may be additional shipping, fees, duties, or other charges for your country.

Changes: The web site pricing, descriptions, availability, and terms are subject to change at any time, without notice, and without obligation and are effective immediately. The prices shown do not include applicable taxes, shipping and handling, which are an additional cost.

Privacy: The information provided for the sale and shipment of this art will not be sold or shared with any third party unless they are an agent or affiliate of this website art business or for those who need the information to handle your transactions with me. Your address or email may be used to inform you of upcoming shows or special sales. You may request that your address or email be taken off the mailing list at any time through email at Contact. Your email and/or phone number will not be used for telemarketing purposes by me or sold or shared with any third parties. I may use the email and/or phone number to confirm order arrangements and to validate the order, or to discuss business related to the order.

Copyright and Trademarks: The written and pictorial content on this web site are copyrighted material. No permission is given for this content to be copied, used, or linked for use in any manner by anyone.

Items on this site including the web pages, pictures, and source code are owned by Jan Jennings and are Copyrighted  2002-2008 Jan Jennings Art, All Rights Reserved.